FAQ
Frequently Asked Questions (FAQ)
How long does shipping take?
Most orders are delivered within 3-5 business days after processing.
Do you offer free shipping?
Yes, we offer free shipping on all orders.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email.
What payment methods do you accept?
We accept major credit and debit cards Visa, Mastercard, American Express, Maestro, JCB.
Can I return my order?
Yes, we accept returns within 30 days of delivery, subject to our Return & Refund Policy.
How long does it take to receive a refund?
Approved refunds are typically processed within 5–7 business days.
Can I change or cancel my order?
Please contact us as soon as possible. We can only modify or cancel orders before they are processed.
How can I contact customer support?
Store Name: Alslyn
Phone Number: +1 917 6755 455
Support Email: info@alslyn.com
Address: 2740 S Sycamore Ave, Los Angeles, CA 90016, United States
Opening Hours
Monday – Friday: 9:00 AM – 5:00 PM (Los Angeles, PST)
Saturday – Sunday: Closed