Payment Policy

Last Updated: June 2026

At Alslyn, we are committed to providing a secure and convenient payment experience for all customers.

Accepted Payment Methods

We accept the following payment methods:

  • Visa

  • MasterCard

  • American Express

  • Maestro

  • JCB

Available payment methods may vary depending on your location and device.

Payment Security

All transactions made on Alslyn are processed through secure payment gateways using industry-standard encryption technology. We do not store or have access to your complete payment card details.

Currency

All prices displayed on our website are shown in the currency selected on the website. Your bank or payment provider may apply currency conversion fees if applicable.

Payment Authorisation

When you place an order, your payment method will be authorised and charged at the time of purchase. Orders will only be processed after successful payment verification.

Order Confirmation

After your payment has been successfully processed, you will receive an order confirmation email containing your order details.

If you do not receive an order confirmation within 24 hours, please contact our support team.

Failed or Declined Payments

Payments may be declined for various reasons, including:

  • Insufficient funds

  • Incorrect billing information

  • Bank authorisation issues

  • Security or fraud prevention checks

If your payment is declined, please contact your bank or try an alternative payment method.

Refunds

Approved refunds will be issued to the original payment method used for the purchase.

Refund processing times typically range from 5–7 business days, depending on your bank or payment provider.

For more information, please review our Return & Refund Policy.

Fraud Prevention

To protect our customers, Alslyn reserves the right to review and verify transactions. We may cancel or hold orders that appear suspicious or cannot be verified.

Contact Us

If you have any questions regarding payments, please contact us:

Store Name: Alslyn

Phone Number: +1 917 6755 455

Support Email: info@alslyn.com

Address: 2740 S Sycamore Ave, Los Angeles, CA 90016, United States

Opening Hours

Monday – Friday: 9:00 AM – 5:00 PM (Los Angeles, PST)

Saturday – Sunday: Closed