Payment Policy
Last Updated: June 2026
At Alslyn, we are committed to providing a secure and convenient payment experience for all customers.
Accepted Payment Methods
We accept the following payment methods:
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Visa
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MasterCard
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American Express
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Maestro
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JCB
Available payment methods may vary depending on your location and device.
Payment Security
All transactions made on Alslyn are processed through secure payment gateways using industry-standard encryption technology. We do not store or have access to your complete payment card details.
Currency
All prices displayed on our website are shown in the currency selected on the website. Your bank or payment provider may apply currency conversion fees if applicable.
Payment Authorisation
When you place an order, your payment method will be authorised and charged at the time of purchase. Orders will only be processed after successful payment verification.
Order Confirmation
After your payment has been successfully processed, you will receive an order confirmation email containing your order details.
If you do not receive an order confirmation within 24 hours, please contact our support team.
Failed or Declined Payments
Payments may be declined for various reasons, including:
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Insufficient funds
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Incorrect billing information
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Bank authorisation issues
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Security or fraud prevention checks
If your payment is declined, please contact your bank or try an alternative payment method.
Refunds
Approved refunds will be issued to the original payment method used for the purchase.
Refund processing times typically range from 5–7 business days, depending on your bank or payment provider.
For more information, please review our Return & Refund Policy.
Fraud Prevention
To protect our customers, Alslyn reserves the right to review and verify transactions. We may cancel or hold orders that appear suspicious or cannot be verified.
Contact Us
If you have any questions regarding payments, please contact us:
Store Name: Alslyn
Phone Number: +1 917 6755 455
Support Email: info@alslyn.com
Address: 2740 S Sycamore Ave, Los Angeles, CA 90016, United States
Opening Hours
Monday – Friday: 9:00 AM – 5:00 PM (Los Angeles, PST)
Saturday – Sunday: Closed